ADVANTAGES AND DISADVANTAGES OF PUBLIC RELATIONS
Public relations is the process of passing information with the intention of creating, promoting, or maintaining goodwill and a favourable image of the organization in the public.
It involves informing the public about the firm’s achievement and how it is contributing to the community welfare and development, to get more approval of the public
Advantages of public relations
May be used to correct the dented image of the firm
It informs the public about the activities of the firm
Assist in upholding the good image of the firm
It improves the relationship between the firm and its customers
Disadvantages of public relations
It is costly in terms of time and finance involved
The customer may make premature buying arising from the picture created by the firm
Effects may take long before they are actually realized
It may be difficult to evaluate the impact of the message, since the customers are not obliged to respond to it
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