ADVANTAGES AND DISADVANTAGES OF WRITTEN COMMUNICATION

 Advantages of written communication

  • It can be retained for future reference

  • Some like letters are relatively cheap(can produce many copies)

  • It is suitable for confidential messages

  • Allows for inclusion of fine details

  • It is not prone to distortion of messages

  • Can be used as evidence

  • Can be addressed to many people.

Disadvantages of written communication

  • It lacks personal appeal

  • It takes time to prepare and reach the recipient

  • Suitable for the  literate only

  • Immediate feedback may not be possible

  • Does not offer room for persuasion and convincing

  • It may be expensive because it involves a lot of paperwork and time.

  • Not suitable if the sender and the receiver do not share a common language

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